VTAC Drives

VTAC Drives

Rockwell Automation Contact Directory

• VTAC Order Processing and Expediting

  E-mail:	RAVTACDrives@ra.rockwell.com
  Fax:	414.382.1224
  Phone:	888.382.1583 (After the call tree dialogue starts press 7, then press 33 for Kelly Butske)

  
  
• VTAC Regional Commercial Sales and Support Contacts

  LOCATION	REGIONALINDUSTRY MANAGER Phone/Cell	CUSTOM/CONFIGURED PROJECT SPECIALIST Phone/Cell
  SOUTHEAST DISTRICT (Atlanta) Jacksonville,FL Orlando, FL Tampa, FL	Bill Bertram Phone: 763.428.3466 Cell: 612.991.2156 webertram@ra.rockwell.com	Bill Gertsch Phone: 262.512.8237 Cell: 262.893.9716 wtgertsch@ra.rockwell.com
  NORTHEAST DISTRICT (Boston) Albany, NY Baltimore, MD Bangor, ME Enfield, CT New York, NY (and all NJ) Philadelphia, PA Portland, ME Rochester,NY York, PA	Paul McCabe Phone: 262.512.2259 Cell: 262.751.5081 pamccabe@ra.rockwell.com	Bill Gertsch Phone: 262.512.8237 Cell: 262.893.9716 wtgertsch@ra.rockwell.com
  MID ATLANTIC DISTRICT (Charlotte) Columbia, SC Greensboro, NC Greenville, SC Raleigh, NC Richmond, VA Roanoke, WV Savannah, GA	Bill Bertram Phone: 763.428.3466 Cell: 612.991.2156 webertram@ra.rockwell.com	Bill Gertsch Phone: 262.512.8237 Cell: 262.893.9716 wtgertsch@ra.rockwell.com
  HEARTLAND DISTRICT (Chicago) Ft. Wayne, IN Indianapolis, IN Rockford, IL	Bill Bertram Phone: 763.428.3466 Cell: 612.991.2156 webertram@ra.rockwell.com	Sherry Brackmann Phone: 262.512.2114 Cell: 262.751.7436 sabrackmann@ra.rockwell.com
  CLEVELAND DISTRICT (Cleveland) Akron, OH Cincinnati, OH Columbus, OH Pittsburgh, PA Toledo, OH	Bill Bertram Phone: 763.428.3466 Cell: 612.991.2156 webertram@ra.rockwell.com	Sherry Brackmann Phone: 262.512.2114 Cell: 262.751.7436 sabrackmann@ra.rockwell.com
  SOUTH CENTRAL DISTRICT (Dallas) Austin, TX Baton Rouge, LA Houston, TX Little Rock, AR New Orleans, LA Tulsa, OK Shreveport, LA	Paul McCabe Phone: 262.512.2259 Cell: 262.751.5081 pamccabe@ra.rockwell.com	Eddie Davis Phone: 262.512.8691 Cell: 262.893.7396 emdavis@ra.rockwell.com
  GREAT LAKES DISTRICT (Detroit) Ann Arbor, MI Flint, MI Kalamazoo, MI Lansing, MI	Bill Bertram Phone: 763.428.3466 Cell: 612.991.2156 webertram@ra.rockwell.com	Sherry Brackmann Phone: 262.512.2114 Cell: 262.751.7436 sabrackmann@ra.rockwell.com
  SOUTHWEST DISTRICT (Los Angeles) Albuquerque, NM Phoenix, AZ Sacramento, CA San Diego, CA San Francisco, CA	Paul McCabe Phone: 262.512.2259 Cell: 262.751.5081 pamccabe@ra.rockwell.com	Eddie Davis Phone: 262.512.8691 Cell: 262.893.7396 emdavis@ra.rockwell.com
  NORTH CENTRAL DISTRICT (Milwaukee) Appleton, WI Fargo, ND Minneapolis, MN	Bill Bertram Phone: 763.428.3466 Cell: 612.991.2156 webertram@ra.rockwell.com	Sherry Brackmann Phone: 262.512.2114 Cell: 262.751.7436 sabrackmann@ra.rockwell.com
  NASHVILLE DISTRICT (Nashville) Birmingham, AL Chattanooga, TN Evansville, IN Huntsville, AL Knoxville, TN Lexington, KY Louisville, KY Memphis, TN Mobile, AL	Bill Bertram Phone: 763.428.3466 Cell: 612.991.2156 webertram@ra.rockwell.com	Sherry Brackmann Phone: 262.512.2114 Cell: 262.751.7436 sabrackmann@ra.rockwell.com
  MID AMERICA DISTRICT (St. Louis) Cedar Rapids, IA Davenport, IA Des Moines, IA Kansas City, MO Omaha, NE Springfield, MO Wichita, KS	Bill Bertram Phone: 763.428.3466 Cell: 612.991.2156 webertram@ra.rockwell.com	Eddie Davis Phone: 262.512.8691 Cell: 262.893.7396 emdavis@ra.rockwell.com
  NORTHWEST DISTRICT (Seattle) Billings, MT Denver, CO Eugene, OR Portland, OR Salt Lake City, UT Spokane, WA	Paul McCabe Phone: 262.512.2259 Cell: 262.751.5081 pamccabe@ra.rockwell.com	Eddie Davis Phone: 262.512.8691 Cell: 262.893.7396 emdavis@ra.rockwell.com

  
  
• Customer Service Support

  Contact	Responsibility	Mailing Address	Phone/Fax/Email
  Kelly Butske (Primary Contact)	Customer Service Order Entry and Status Delivery and Expedites	Rockwell Automation 1204 S. 2nd Street Milwaukee, WI 53204	Phone: 888.382.1583*
  			Fax: 414.382.1224
  			Email: kebutske@ra.rockwell.com

  * After the call tree dialogue starts press 7, then press 33 for Kelly Butske.
  
  
• Pre-Sale and Post-Sale Technical Support

  Contact	Responsibility	Mailing Address	Phone/Fax/Email
  Sharon James	Pre-sale Application Support	Rockwell Automation 6400 W. Enterprise DriveMequon, WI 53092	Phone: 262.512.2160
  			Fax: 262.512.8665
  			Email: sjames@ra.rockwell.com
  Jeff Gans	Pre-sale and Post-sale Technical Support	Rockwell Automation 1 Allen-Bradley Drive Mayfield Heights, OH 44124	Phone: 800.726.8112
  			Fax: 440.646.7363
  			Email: jlgans@ra.rockwell.com
  Paul Wimmer (Backup Contact)	Post-sale Technical Support	Rockwell Automation 6400 W. Enterprise DriveMequon, WI 53092	Phone: 262.512.8413
  			Fax: 262.512.2222
  			Email: pdwimmer@ra.rockwell.com
  Jim Flood	Post-sale BAS Network Support	Rockwell Automation 6400 W. Enterprise DriveMequon, WI 53092	Phone: 262.512.7346
  			Fax: 262.512.2222
  			Email: jjflood@ra.rockwell.com

  
  
• Administrative, Warranty Claims and Spare Parts Support
  Online warranty processing is available at www.automation.rockwell.com/warp

  Contact	Responsibility	Mailing Address	Phone/Fax/Email
  Patty Folk	WARP ID'S WARP Training Commissions, Contracts Literature Requests	Rockwell Automation 1 Allen-Bradley Drive Mayfield Heights, OH 44124	Phone: 440.646.7330
  			Fax:  440.646.7398
  			Email: pwfolk@ra.rockwell.com
  Brian Murphy	Warranty Returns Warranty Parts	Rockwell Automation 1 Allen-Bradley Drive Mayfield Heights, OH 44124	Phone: 440.646.7244
  			Fax:  440.646.7396
  			Email: bmmurphy@ra.rockwell.com
  Ken Daggs (Backup Contact)	Warranty Returns Warranty Parts	Rockwell Automation 1 Allen-Bradley Drive Mayfield Heights, OH 44124	Phone: 440.646.7246
  			Fax: 440.646.7396
  			Email: kldaggs@ra.rockwell.com
  Betsy Sands (Backup Contact)	Warranty Returns Warranty Parts	Rockwell Automation 1 Allen-Bradley Drive Mayfield Heights, OH 44124	Phone: 440.646.7245
  			Fax: 440.646.7396
  			Email: basands@ra.rockwell.com

  
  
• Product Marketing

  Contact	Responsibility	Mailing Address	Phone/Fax/Email
  Ron Malloy	VTAC Product Marketing	Rockwell Automation 6400 W. Enterprise Drive Mequon, WI 53092	Phone: 262.512.2527
  			Fax: 262.512.8665
  			Email: rmmalloy@ra.rockwell.com