VTAC Drives

VTAC Drives

Rockwell Automation Contact Directory

• VTAC Order Processing and Expediting

  E-mail:	RAVTACDrives@ra.rockwell.com
  Fax:	414.382.1224
  Phone:	888.382.1583 (After the call tree dialogue starts press 7, then press 33 for Kelly Butske)

  
  
• VTAC Regional Commercial Sales and Support Contacts
  • Name: Matt Kuenzi, 262.512.8444
  • Phone: 262.512.8444
  • Email: mrkuenzi@ra.rockwell.com
• Customer Service Support

  Contact	Responsibility	Mailing Address	Phone/Fax/Email
  Kelly Butske (Primary Contact)	Customer Service Order Entry and Status Delivery and Expedites	Rockwell Automation 1204 S. 2nd Street Milwaukee, WI 53204	Phone: 888.382.1583*
  			Fax: 414.382.1224
  			Email: kebutske@ra.rockwell.com

  * After the call tree dialogue starts press 7, then press 33 for Kelly Butske.
  
  
• Pre-Sale and Post-Sale Technical Support

  Contact	Responsibility	Mailing Address	Phone/Fax/Email
  Sharon James	Pre-sale Application Support	Rockwell Automation 6400 W. Enterprise DriveMequon, WI 53092	Phone: 262.512.2160
  			Fax: 262.512.8665
  			Email: sjames@ra.rockwell.com
  Jeff Gans	Pre-sale and Post-sale Technical Support	Rockwell Automation 1 Allen-Bradley Drive Mayfield Heights, OH 44124	Phone: 262.512.8176
  			Fax: 440.646.7363
  			Email: jlgans@ra.rockwell.com
  Charlie Adams	Post-sale Technical Support	Rockwell Automation 1 Allen-Bradley Drive Mayfield Heights, OH 44124	Phone: 262.512.8176
  			Fax: 440.646.5801
  			Email: ceadams@ra.rockwell.com
  Ray Hayden	Post-sale Technical Support	Rockwell Automation 1 Allen-Bradley Drive Mayfield Heights, OH 44124	Phone: 262.512.8176
  			Fax: 440.646.5801
  			Email: rnhayden@ra.rockwell.com
  Steve Rachlin	Post-sale Technical Support	Rockwell Automation 180 Harvester Drive Burr Ridge, IL 60527	Phone: 262.512.8176
  			Fax: 630.321.1442
  			Email: swrachlin@ra.rockwell.com
  Len Reinhardt	Post-sale Technical Support	Rockwell Automation 180 Harvester Drive Burr Ridge, IL 60527	Phone: 262.512.8176
  			Fax: 630.321.1442
  			Email: lereinhardt@ra.rockwell.com

  
  
• Administrative, Warranty Claims and Spare Parts Support

  Online warranty processing is available at www.automation.rockwell.com/warp

  Contact	Responsibility	Mailing Address	Phone/Fax/Email
  Brian Murphy	Warranty Returns Warranty Parts	Rockwell Automation 1 Allen-Bradley Drive Mayfield Heights, OH 44124	Phone: 440.646.7244
  			Fax:  440.646.7396
  			Email: bmmurphy@ra.rockwell.com
  Ken Daggs (Backup Contact)	Warranty Returns Warranty Parts Warranty IDs Warranty Training	Rockwell Automation 1 Allen-Bradley Drive Mayfield Heights, OH 44124	Phone: 440.646.7246
  			Fax: 440.646.7396
  			Email: kldaggs@ra.rockwell.com
  Betsy Sands (Backup Contact)	Warranty Returns Warranty Parts	Rockwell Automation 1 Allen-Bradley Drive Mayfield Heights, OH 44124	Phone: 440.646.7245
  			Fax: 440.646.7396
  			Email: basands@ra.rockwell.com

  
  
• Product Marketing

  Contact	Responsibility	Mailing Address	Phone/Fax/Email
  Matt Kuenzi	VTAC Product Marketing	Rockwell Automation 6400 West Enterprise Drive Mequon, WI 53092	Phone: 262.512.8444
  			Fax: 262.512.8665
  			Email: mrkuenzi@ra.rockwell.com